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The Guide to VoIP and Employee Mobility
The telephone is an essential tool for the vast majority of businesses. Without it, communication breaks down and businesses can fail. This necessity, for the latter half of the twentieth century and...
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What are Virtual Phone Numbers? What are Their Benefits?
Is it the end of analog tech in communication? Find out why virtual phone numbers are the “in” thing and why you should explore it. Communication is an integral part of a business, and having a...
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Which Web Conferencing Service Should You Choose?
In the past, it was unheard of to enter into business negotiations or to close an important deal without being physically present at a meeting. The richness of body language and expression, as well as...
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Leveraging your Wi-Fi network for use with VoIP
Network convergence is all about running both voice and data services over one single consolidated network. For a wired network, that makes sense. IP phones connected to an Ethernet network jack are...
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8 Tips for Successful Virtual Meetings
The pandemic has indeed pushed everyone out of their comfort zones. Its disruptive pressures onto the marketplace are astounding in all aspects. And for businesses to thrive in an ever-dynamic...
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8 Reasons Videoconferencing Wins Over Face-to-Face Meetings
The world is rapidly and drastically changing. Whether the change is because of natural disasters, unforeseen biological threats, or just a result of technological advancements, the way people are...
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The Evolution of Telephony
Introduction Today, a multitude of businesses and professionals are familiar with Voice over IP and IP telephony technologies. Many of their benefits have been experienced firsthand, and countless...
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How to Prepare Your Call Center for Black Friday & Cyber Monday
Is your call center ready to face the onslaught of calls that you get on Black Friday and Cyber Monday? Is your VoIP for call center up to the task of handling the tsunami of calls that are about to...
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VoIP and the Internet of Things
Introduction One of the fastest growing sectors of ICT is that known as the Internet of Things, often referred to simply as IoT. Arguably, IoT is also one of the most mysterious sectors in the telecom...
View ArticleGrasshopper Vs. Freshcaller
Introduction In today’s unpredictable corporate environment, where world events have deeply affected the way businesses operate, flexibility is key when it comes to the deployment and use of an...
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Top 5 Business VoIP Features You Need
There is no denying it, VoIP has helped transform how businesses communicate. No matter how small or big, business VoIP features allows any organization to compete in the most competitive of markets....
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How to Choose Business VoIP Service Providers
Regardless of your business’ size, you are always on the lookout for avenues of improvement and growth. This can involve making new investments and ditching some of the dated solutions/technologies for...
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Advantages of Using a VoIP Home Phone
VoIP came on the scene and proved to be a great solution for all types of businesses. A few of those early adopters decided to give it a try as their home phone service. At first, it functioned just...
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7 Ways VoIP Improves Inbound Call Center Performance & ROI
The VoIP system is a critical aspect of a successful inbound call center. VoIP allows businesses to affordably receive and manage calls, including managing day-to-day operations. VoIP is a phone...
View ArticleWhat is VoLTE?
Introduction Telephony technologies today are developing at breakneck speeds. These developments have introduced many “Voice over X” type technologies, where “X” signifies a method of transmission, the...
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What is VoIP and how does it work?
Like many cutting edge technologies, Voice over IP, or VoIP, has become a buzzword that sales and marketing departments use extensively to wow their potential customers. But what is VoIP truly, and...
View Article7 Reasons Why A Flexible VoIP System Can Help You Succeed
Change has always been inevitable and is even more so in the world of today. With new technological breakthroughs taking place all the time, with consumers evolving faster than ever before and with the...
View ArticleCloud-Based VoIP vs. On-Premise Solutions
For the greater part of the 20th century, private branch exchanges or PBXs were used by businesses for all their communication needs. A PBX is a phone system present within an enterprise which is...
View Article9 Best Features of VoIP Phone System
The Voice over Internet Protocol (VoIP) phone system is an easy-to-use, affordable, and effective cloud-based phone service. This game-changing solution is more flexible and less expensive than a...
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